Terms and Conditions

Effective Date: March 10, 2026
Last Updated: March 16, 2026

Welcome to the VIVIBIT website (the “Site”). These Terms and Conditions (“Terms”) govern your access to and use of the Site, including any purchases, services, content, functionality, and communications made available through the Site.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

For purposes of these Terms, “VIVIBIT,” “we,” “our,” and “us” refer to the operator of the official VIVIBIT website, and “you” refers to any visitor, user, customer, or purchaser accessing or using the Site.

1. Eligibility and Use of the Site

You may use this Site only in compliance with these Terms and all applicable laws and regulations.

By using the Site, you represent and warrant that:

• you have the legal capacity to enter into a binding agreement;

• all information you provide is accurate and complete; and

• you will use the Site only for lawful purposes.

You may not use the Site in any way that is fraudulent, unlawful, harmful, abusive, disruptive, or intended to interfere with the operation or security of the Site.

2. Account Registration and Security

Certain features of the Site may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You agree to notify us promptly of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate accounts that we believe are being used in violation of these Terms or applicable law.

3. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, specifications, pricing, images, compatibility information, and availability shown on the Site are accurate. However, errors, inaccuracies, omissions, delays, or changes may occur.

We reserve the right to:

• correct any errors, inaccuracies, or omissions at any time without prior notice;

• update or change product information, pricing, specifications, and availability at any time;

• discontinue any product or service at any time; and

• limit quantities or refuse orders at our discretion.

Product images on the Site are for illustrative purposes only. Actual products, packaging, and colors may vary.

For configurable, enterprise, or special-order products, website content is for general informational purposes only and does not constitute a binding project specification, deployment commitment, or compatibility guarantee unless expressly confirmed by us in writing.

4. Orders and Order Acceptance

Your submission of an order does not guarantee acceptance. All orders are subject to review, verification, stock availability, payment authorization, and acceptance by VIVIBIT.

We reserve the right, at our sole discretion, to refuse, cancel, or limit any order, including in cases involving:

• pricing or listing errors;

• suspected fraud or unauthorized transactions;

• product unavailability;

• shipping or export restrictions;

• unusual order volume;

• business, reseller, or bulk purchase activity inconsistent with the stated purchase conditions; or

• any other reason permitted by law.

If we cancel an order after payment has been processed, we will generally issue a refund to the original payment method.

5. Pricing and Payment

All prices displayed on the Site are shown in the applicable currency indicated on the Site unless otherwise stated. Prices, promotions, and availability are subject to change without notice.

Taxes, shipping charges, duties, import fees, and similar charges may be added at checkout or may apply separately depending on the destination and applicable law.

You agree to provide current, complete, and accurate billing and payment information. By submitting payment information, you represent and warrant that you are authorized to use the chosen payment method.

We reserve the right to refuse or cancel transactions where payment cannot be verified, authorized, or successfully processed.

6. Shipping, Delivery, Returns, and Warranty

Your purchase may also be subject to additional policies posted on the Site, including but not limited to our:

• Shipping Policy

• Return & Exchange Policy

• Warranty Policy

• Privacy Policy

• Cookie Policy

These policies are incorporated into these Terms by reference where applicable.

Delivery dates and shipping timelines provided on the Site are estimates only unless expressly stated otherwise in writing.

Risk of loss or damage may pass according to the applicable shipping terms, carrier arrangements, and governing law.

7. Compatibility, Configuration, and Customer Environment

Certain VIVIBIT products may require configuration, integration, compatibility review, installation planning, or other technical assessment before use.

Unless expressly agreed in writing, you are responsible for evaluating whether a product is suitable for your intended environment, workflow, software stack, network, system architecture, or operational requirements.

VIVIBIT shall not be responsible for issues arising solely from:

• compatibility limitations with third-party hardware, software, or systems;

• customer misunderstandings regarding configuration or specifications;

• deployment conditions outside our stated product requirements;

• changes in your business, project, or technical requirements after purchase; or

• use of products outside recommended or documented conditions.

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, images, videos, icons, designs, logos, trademarks, trade names, product information, software, and site layout, is owned by or licensed to VIVIBIT and is protected by applicable intellectual property and proprietary rights laws.

Except as expressly permitted in writing, you may not:

• copy, reproduce, distribute, publish, display, modify, adapt, translate, scrape, or create derivative works from the Site or its content;

• use any trademarks, logos, or branding without authorization;

• reverse engineer, decompile, disassemble, or attempt to extract source code from any software or functionality made available through the Site, except where prohibited restrictions are not enforceable under applicable law.

9. Permitted and Prohibited Conduct

You agree not to:

• use the Site for unlawful, fraudulent, deceptive, or misleading purposes;

• interfere with or disrupt the Site, servers, networks, or security features;

• upload or transmit malware, malicious code, or harmful content;

• attempt unauthorized access to accounts, systems, or data;

• use bots, crawlers, scraping tools, or automated means to access the Site without our prior written permission;

• impersonate any person or entity or misrepresent your affiliation; or

• use the Site in any manner that could damage, disable, overburden, or impair the Site or our services.

10. Third-Party Services and Links

The Site may contain links to third-party websites, tools, platforms, payment providers, logistics services, or other external resources. These are provided for convenience only.

We do not control and are not responsible for the availability, content, policies, or practices of third-party services. Your interactions with third parties are solely between you and the applicable third party.

11. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and all content, materials, products, and services made available through it are provided on an “as is” and “as available” basis.

VIVIBIT does not warrant that:

• the Site will be uninterrupted, secure, or error-free;

• defects will be corrected;

• the Site or servers are free of viruses or other harmful components; or

• the Site content is complete, current, or suitable for every specific purpose.

Except as expressly stated in a separate written warranty or required by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by applicable law, VIVIBIT and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings, arising out of or related to:

• your use of or inability to use the Site;

• product misuse, incompatibility, or deployment issues;

• delays in shipping, fulfillment, or customs clearance;

• errors, interruptions, or security incidents;

• third-party services or carriers; or

• unauthorized access to or alteration of your information.

To the extent liability cannot be excluded, our total liability for any claim arising out of or relating to the Site or any purchase made through it shall not exceed the amount actually paid by you for the relevant product or service giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless VIVIBIT and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• your breach of these Terms;

• your misuse of the Site;

• your violation of applicable law; or

• your infringement of any third-party rights.

14. Export Compliance and Restricted Uses

You agree to comply with all applicable export control, sanctions, trade, and customs laws and regulations.

You represent and warrant that you are not purchasing products from the Site for prohibited resale, unlawful export, or delivery to restricted persons, entities, destinations, or end uses in violation of applicable laws or regulations.

We reserve the right to refuse or cancel any order where export, sanctions, or regulatory concerns arise.

15. Suspension and Termination

We may suspend, restrict, or terminate your access to the Site or any account at any time, with or without notice, if we reasonably believe that:

• you have violated these Terms;

• your use of the Site may expose us or others to legal or security risk; or

• suspension or termination is otherwise necessary to protect the Site, our business, users, or third parties.

The provisions of these Terms that by their nature should survive termination shall survive, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws specified by the legal entity operating the official VIVIBIT website, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms, the Site, or any purchase made through the Site shall be resolved in accordance with the dispute resolution mechanism specified by the legal entity operating the official VIVIBIT website or any applicable order documentation.

If no separate dispute resolution terms apply, VIVIBIT reserves the right to require disputes to be resolved through arbitration or the competent courts of the applicable jurisdiction, to the extent permitted by law.

17. Changes to These Terms

We may revise these Terms from time to time at our discretion. When we do, we will update the “Last Updated” date at the top of this page.

Your continued use of the Site after updated Terms become effective constitutes your acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

19. Entire Agreement

These Terms, together with any policies and legal notices posted on the Site and any separate written agreement applicable to your order, constitute the entire agreement between you and VIVIBIT regarding your use of the Site and any purchases made through it, except where a separate written agreement expressly governs.

20. Contact

If you have any questions about these Terms and Conditions, please contact us using the contact information provided on our website.